DestinyMatrimony.com is dedicated to providing online matrimonial services and respects your privacy rights. This privacy statement applies to all matrimonial websites operated under DestinyMatrimony.com. We are committed to safeguarding the information we collect from you. By accessing or using the website and providing your information, you consent to the collection, use, sharing, storage, and processing of the disclosed information in accordance with this Privacy Policy. If you do not agree to the use of your information, please refrain from using or accessing this website.
To utilize the services offered by our website, you may be required to provide certain information voluntarily. This includes, but is not limited to, your photo, profile videos, email address, name, date of birth, educational qualifications, identity proof documents for verification (based on your explicit consent), user-specified password, mailing address, zip/pin code, and telephone/mobile number or fax number.
We utilize secure servers for credit card transactions to protect user credit card information. Cookies are used to store login information and may be encountered on certain pages placed by third parties. We do not control the use of cookies by third parties.
For users with credit accounts, additional information such as billing address, credit/debit card number, credit/debit card expiration date, and tracking information from cheques or demand drafts may be collected.
User information collected depends on the context of interactions with us, website usage, choices made, and features utilized. User information is used for authentication, account access, and collecting personal data through social networking platforms if registered via platforms like Facebook, Google, LinkedIn, etc. Data relating to device ID, log files, geographic location, and device information/specifications are collected automatically when accessing our websites.
Personal information may be used for verification, data analysis, usage trends, improving our website, marketing research, fraud prevention, and gathering demographic information through IP addresses.
As outlined in the Privacy Policy, user information will be retained as follows:
As long as users subscribe to our services for their intended purpose(s) of collection, enforcement of agreements, performing audits, resolving disputes, establishing legal defenses, pursuing legitimate business, and complying with applicable laws. Security Precautions for Personal Information.
We employ organizational and technical security measures to protect your personal information. Internal control measures have been implemented to ensure the security of the information we process. However, please note that we cannot guarantee 100% security over the internet. Once your information is in our possession, we adhere to security guidelines to prevent unauthorized access.
We reserve the right to change this Privacy Policy without prior notice. Any updates will be posted on the Privacy Policy page.
This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of www.destinymatrimony.com (the "Website").
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement"). If you do not want to be bound by the Terms and Conditions, you must not use the DestinyMatrimony.com. The Terms and Conditions also includes the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").
In these Terms, references to "Destiny Matrimony member" shall mean the end user accessing the Website/Destiny Matrimony services, its contents or using the Destiny Matrimony Services offered. Destiny Matrimony member also includes persons such as father, mother, brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom. The terms "You" and "User" shall be interchangeably used for "Destiny Matrimony member". "Destiny Matrimony Services" means a collective reference to the Destiny Matrimony service provided by DestinyMatrimony.com
You understand and acknowledge that Destiny Matrimony (Destiny Matrimony) acts as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000.
Destiny Matrimony acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of Destiny Matrimony's already registered users, for seeking prospective lawful matrimonial alliances for themselves. Destiny Matrimony retail store may also be able to assist you to create your profile, however, you must have a valid/operational mobile phone number and an email id. The profiles in the database of Destiny Matrimony are classified broadly on the basis of language and region for the ease and convenience of its member / customer. Destiny Matrimony Members are provided with free/paid access for searching profiles from the database of Destiny Matrimony, as per the partner preference set by you (on the Website) and you can shortlist the profiles in which you are interested.
A) Destiny Matrimony Membership and rights of admission is reserved solely for :
I. Individuals who are Indian Nationals & Citizens.
II. Persons of Indian Origin (PIO).
III. Non-Resident Indians (NRI).
IV. Persons of Indian Descent or Indian Heritage.
V. Individuals who intend to marry persons of Indian Origin.
B) By becoming a Destiny Matrimony member, you confirm that you meet the following eligibility criteria:
I. You are 18 years or above (if you are a woman) or 21 years or above (if you are a man).
II. You are of sound mind and have the legal capacity to enter into a matrimonial alliance.
III. You have not been convicted of any offense involving moral turpitude or any criminal offense.
IV. You have not been declared insolvent or bankrupt.
V. You have not been subject to any order by a court or any competent authority restraining you from entering into a matrimonial alliance.
VI. You are not prohibited by any applicable law, regulation, or ordinance from entering into a matrimonial alliance.
A) To become a Destiny Matrimony member, you must complete the registration process by providing accurate and up-to-date information.
B) You agree to maintain the confidentiality of your username and password and are solely responsible for any activities that occur under your account.
C) You are responsible for ensuring the accuracy and authenticity of the information provided during registration.
D) Destiny Matrimony reserves the right to verify the information provided and may request additional documents or proof of identity.
E) Destiny Matrimony reserves the right to refuse or terminate membership without providing any reason.
A) You are solely responsible for the information, content, and photographs you provide in your profile.
B) You agree not to upload any offensive, misleading, or inappropriate content that violates any applicable laws or infringes upon the
rights of others.
C) Destiny Matrimony reserves the right to review and modify any content or photographs that violate the guidelines or terms and conditions.
D) Destiny Matrimony reserves the right to remove or delete profiles that are deemed offensive, inappropriate, or violate the terms and conditions.
A) Destiny Matrimony respects your privacy and is committed to protecting your personal information in accordance with applicable laws.
B) By using the Destiny Matrimony services, you consent to the collection, storage, and processing of your personal information as outlined in the Privacy Policy.
C) Destiny Matrimony implements reasonable security measures to protect your personal information but cannot guarantee absolute security.
A) You agree to use the Destiny Matrimony services only for lawful purposes and in a manner consistent with the terms and conditions.
B) You agree not to engage in any activity that may disrupt, interfere with, or harm the functioning of the Destiny Matrimony website or services.
C) You agree not to harass, abuse, or harm other Destiny Matrimony members or engage in any form of offensive or inappropriate behavior.
D) Destiny Matrimony reserves the right to investigate and take appropriate legal action against any violation of the terms and conditions.
A) Destiny Matrimony may offer certain paid services or subscriptions. By availing these services, you agree to pay the applicable fees.
B) All payments made to Destiny Matrimony are non-refundable unless otherwise stated explicitly in the refund policy.
A. Destiny Matrimony member gives consent to receive promotional communications through various mediums like emails, calls, SMS, or Whatsapp messages from Destiny Matrimony or affiliated portals.
B. Destiny Matrimony automatically sends prospect profiles to its members via images, documents, messages, or links. Destiny Matrimony member confirms that the provided mobile number, or alternative number if any, is not registered on Do Not Disturb/National Customer Preference Register, and they won't file any complaint. Even if the Destiny Matrimony member is registered on Do Not Disturb/National Customer Preference Register, calls from Destiny Matrimony to the verified or alternative number won't be considered promotional.
C. You can customize your communication frequency from Destiny Matrimony, such as weekends or fortnightly. You may choose not to receive any calls from Destiny Matrimony by selecting the appropriate option on the Website. However, you agree to receive calls from Relationship Manager of Assisted Matrimony/Elite Matrimony if you're shortlisted as a profile for their registered members.
Any feedback you share with Destiny Matrimony is considered non-confidential and may be used freely by Destiny Matrimony. By providing feedback, you confirm that: (i) your feedback does not include confidential or proprietary information belonging to yourself or others; (ii) Destiny Matrimony is not bound by any confidentiality obligations regarding the feedback; (iii) you are not eligible for any compensation or reimbursement from Destiny Matrimony for the feedback.
To ensure your privacy and comply with our evolving practices, kindly review and adhere to our Privacy Policy, which governs your visits to Destiny Matrimony. Your personal information/data shared with us while using Destiny Matrimony will be considered confidential, in line with the Privacy Policy and relevant laws. If you disagree with the transfer or use of your information, kindly refrain from using the website.
A. Destiny Matrimony Members are fully responsible for their communications with prospects. Destiny Matrimony explicitly disclaims any liability for monetary transactions, exchanges, interactions, or information sharing between Destiny Matrimony members, whether via email, chat, Whatsapp, or any other communication medium, on the website or otherwise.
B. Destiny Matrimony is not obligated to monitor or intervene in disputes between Destiny Matrimony members, and will not be involved in any legal proceedings or disputes arising from such interactions.
C. Destiny Matrimony does not act as a broker or agent for any Destiny Matrimony member, and does not participate in or influence discussions or outcomes between Destiny Matrimony members and prospects.
A. You acknowledge that all content on Destiny Matrimony belongs to Destiny Matrimony, except for your own or third-party content, including advertisements displayed on the Website. Destiny Matrimony has the necessary license/right to display such content on the Website.
B. You are solely responsible and liable for the content and information you provide on our website, including profile details, photographs, and other content entered during the creation or modification of your Destiny Matrimony profile. You affirm that you own the rights to your content/information or have the required licenses, rights, consents, and permissions to provide it. By Destiny Matrimony suitting the content/information to Destiny Matrimony, you grant Destiny Matrimony a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, and promote the content/information (and derivative works) through various media channels.
C. While Destiny Matrimony is not obligated to monitor the content/information in your profile, if it is found to be non-compliant with these Terms and Conditions, Destiny Matrimony may delete the content/information and/or suspend or terminate your registration without refund. Destiny Matrimony reserves the right, at its sole discretion, to impose communication restrictions between Destiny Matrimony members if deemed necessary.
D. Destiny Matrimony reserves the right to take legal action against individuals who infringe its proprietary rights, including those who unlawfully copy, modify, publish, transmit, distribute, perform, display, or sell proprietary information for commercial purposes.
A. Destiny Matrimony members acknowledge that Destiny Matrimony may display third-party advertisements on the Destiny Matrimony application/Website, and Destiny Matrimony does not control the content of such advertisements. Links to third-party websites provided on the Website are governed by their own terms and conditions and privacy policies. The Company does not authenticate, endorse, verify, or certify these third-party websites or their contents. Users click on third-party links at their own risk and responsibility.
B. Destiny Matrimony members understand that Destiny Matrimony may offer services provided by third parties on the website, such as horoscope matching, and may collect payments for such services on behalf of the third parties. Destiny Matrimony may have revenue-sharing arrangements with these third parties, but Destiny Matrimony shall not be liable to the members for any issues related to such third-party services.
C. Destiny Matrimony reserves the right to add, delete, alter
A. Destiny Matrimony and its Office bearers shall not be liable or responsible to the Destiny Matrimony member, authorized representative, registrant, or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages, including damages resulting from the use of our Website, third-party websites, or Destiny Matrimony services.
B. Destiny Matrimony clarifies that the exchange of profiles through Destiny Matrimony should not be construed as a matrimonial offer, recommendation, advice, or guarantee provided by Destiny Matrimony to the Destiny Matrimony member.
C. Regardless of the cause or form of action, Destiny Matrimony's liability to you will be limited to the amount paid, if any, by you to Destiny Matrimony for a specific Destiny Matrimony paid package, and no further.
You agree and confirm that you will not initiate or join any collective action or group proceeding related to any dispute with DM. Additionally, neither you nor DM consent to arbitration on a class basis.
If you file a fraudulent complaint against a prospect on our Website, resulting in the suspension or deletion of their profile, we retain the right to take legal action against you and seek reimbursement for any costs and expenses incurred due to your irresponsible, misleading, illegal, or unlawful behavior. We also reserve the right to suspend your profile and forfeit any payments made by you for DM services, as stated in clause 2 (b) of these terms and conditions.
19. Notwithstanding the provisions herein, DM retains the complete authority to remove, at its discretion, any content from a profile listing on DM website (upon noticing such instances). This is done to ensure compliance with applicable laws, accuracy, and to obtain proper consent. The content removal aims to prevent the inclusion of any material that may be deemed obscene, libelous, blasphemous, slanderous, defamatory, invasive of another person's right to privacy or publicity, or that may reasonably be considered harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, or objectionable based on race, religion, creed, nationality, gender, or any other grounds. Additionally, content that suggests or encourages unfair, illegal, indecent, or unlawful activities may also be subject to removal. DM also reserves the right to block, delete, or suspend profiles that are offensive, illegal, or violate the rights of others, including posing a threat to the safety of our office bearers/employees (including engaging in undue communication with any employee) or other registered prospects. Furthermore, using our DM website for communicating messages related to profile identities on other matrimonial websites is not permitted.
20. Upon the expiration of your paid membership, the remaining balance of unused phone calls and SMS cannot be utilized. Additionally, access to the contact information of previously viewed DM members will be restricted unless you renew your account within 30 days.
21. Upon renewal, any remaining unexpired phone calls and SMS from your previous membership will be carried forward to your account starting from the last day of expiry.
22. If there is a conflict between the terms and conditions of the DM Website and the terms and conditions of any other website, the terms and conditions of the Destiny Matrimony Website will take precedence for the services provided through this Website.
A. Your use of the DM Services or any content is at your own risk. DM provides the services on an "as is" and "as available" basis, and disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. DM does not guarantee that the Website, its servers, or e-mail communications are free of viruses or other harmful components. DM will not be liable for any damages arising from the use of the DM Website, including direct, indirect, incidental, punitive, and consequential damages.
B. DM does not guarantee or warranty any marriage or alliance by registering on our Website or using DM services, whether paid or free.
C. DM shall not be held responsible or liable for any actions or omissions by Destiny Matrimony payment gateway/alliance partners, any untrue or incorrect information provided by you or on your behalf, any decisions or consequences based on information provided by other users, any unauthorized or illegal acts by third parties related to your information, any cyber crimes, incidents of force majeure, or any issues already addressed in these terms and conditions, including limitations of liability. DM is not liable for third-party services, such as horoscope matching services, or for the outcome of interactions or technical malfunctions.
D. You agree that your use of the Website is at your sole risk.
E. We are not liable for any damage or alteration to your equipment, including computer equipment, handheld devices, or mobile phones, resulting from the use of the website.
By utilizing our DM services, you hereby agree to defend, indemnify, and hold DM, its subsidiaries, affiliates, directors, officers, agents, and other partners and employees fully indemnified and harmless against any loss, damage, liability, claim, or demand, including reasonable attorney's fees, arising from the improper use of the services provided by DM. This obligation to defend and indemnify shall remain in effect indefinitely.
A. We reserve the right, in our sole discretion and without any prior notice to you, to terminate your DM membership or suspend/delete your profile if:
I. You solicit physical or financial favors from our registered members;
II. You provide incorrect information on our website;
III. You engage in fraudulent, unlawful, or illegal activities through our website;
IV. You violate these Terms and Conditions;
V. You misappropriate the name, likeness, email address, contact number, or other personally identifiable information of another DM member by impersonation, creating fake or bogus profiles, or using false or unauthorized information.
B. If we receive a complaint against you and subsequently suspend or delete your profile in good faith, we shall not be liable to you for any loss, costs, expenses, or consequences.
C. DM membership may be terminated by either party without assigning any reasons by providing a written notice of 7 (seven) days. In such cases, any amount paid by you to DM shall be forfeited.
D. Upon termination or suspension of your DM membership, your access to and use of the DM Website and its services will cease immediately. Certain provisions of these Terms and Conditions that are meant to survive termination, including disclaimers and limitations of liability, will continue to be in effect. Termination of your membership does not relieve you of any obligations arising prior to such termination.
A. The registration of DM membership and all DM services are considered to have taken place within the jurisdiction of Mumbai, India.
B. DM members fully and unconditionally agree that any disputes or differences, if any, shall be subject to the laws of India and exclusive jurisdiction of the appropriate court in India.
A. Any payments made by a DM member to Destiny Matrimony for membership, renewal fees, or auto-renewal are considered non-refundable.
B. DM members are prohibited from assigning or transferring their DM membership to any other individual or entity. Such action will be regarded as a violation of the terms and conditions, and DM retains the rights specified in clause 2 (b) of these terms and conditions.
C. Once a payment has been made for DM services, it cannot be transferred to another person or party or used to offset the cost of any other product or packages offered by the Company.
A. Any payments made by a DM member to Destiny Matrimony for membership, renewal fees, or auto-renewal are considered non-refundable.
B. DM members are prohibited from assigning or transferring their DM membership to any other individual or entity. Such action will be regarded as a violation of the terms and conditions, and DM retains the rights specified in clause 2 (b) of these terms and conditions.
C. Once a payment has been made for DM services, it cannot be transferred to another person or party or used to offset the cost of any other product or packages offered by the Company.
A. We have an automatic renewal feature for all paid Memberships, which renews them before the expiration of the current term. By using our services, you agree to this automatic renewal.
B. When you initially subscribe to a paid Membership, you acknowledge that it will automatically renew for the same duration and at the last paid price once it expires.
C. The maximum duration for any package is 12 months. After the validity period of each DM package (which may vary), it will be renewed.
D. If you do not wish to have your paid membership automatically renewed, you must cancel it. To cancel, you can send an email to cancellation care@destinymatrimony.com.
The laws of India shall govern and apply.
The Parties agree to resolve any disputes through informal discussions. We encourage you to contact us before resorting to arbitration. If the dispute remains unresolved after 30 days, it may be resolved through individual arbitration under The Arbitration and Conciliation Act, 1996, conducted by a sole arbitrator. The arbitration will take place in Mumbai, India, and we will appoint the arbitrator. The proceedings will be conducted in English.
C. However, disputes relating to infringement of our intellectual property rights may be resolved through alternative means instead of arbitration.
D. During renewal, the customer is charged the prevailing current price, and the renewal is for a duration of 3 months regardless of the previous package.
A. Customers who have utilized the Assisted Service for the initial time.
B. Customers who have over 100 matching profiles according to their partner preference set during the Assisted Welcome Call.
C. Customers who have not refined their partner preference during the course of the Assisted service.
If you encounter any issues with our services, please feel free to contact us for assistance.
Email ID : care@destinymatrimony.com
Contact No : +91 86552 09247
Address : Pinnacolo, Mira road, 401 107